Harley-Davidson of Penang in Malaysia has been announced as the 2021 Dealer of the Year winner across Asia Emerging Markets (AEM). Competing against dealers across nine markets, including Malaysia, Philippines, South Korea, Vietnam, Singapore, Taiwan, Thailand, Hong Kong, and Indonesia, the Harley-Davidson AEM Dealer of the Year award rewards excellence across all areas of dealership operations.
The winning dealer was assessed on key criterions including:
>Customer satisfaction
>Commitment to training
>Sales, service, parts, accessories, and Harley-Davidson apparel performance
Working in close collaboration with the Harley-Davidson team, the dealership team demonstrated a remarkable commitment to the brand and was presented with a trophy by Koh Jyh Woei, Field Sales Manager at Harley-Davidson.
“We are delighted to present this award to Harley-Davidson of Penang. The dealership has continued to showcase its dedication to customer satisfaction, commitment to training, service, and sales. Their exemplary efforts are what contributes to the success of Harley-Davidson, and we are extremely grateful to be working with a team of individuals who are passionate in sharing their love for the brand and upholding its values,” said Sajeev Rajasekharan, Managing Director, Asia Emerging Markets & India at Harley-Davidson.
Following in close second to fifth places, were dealerships from Korea, Philippines, and another dealership from Malaysia.
>Harley-Davidson of Korea, Namyangju
>Harley-Davidson of Korea, Gangnam
>Harley-Davidson of Davao
>Harley-Davidson of Petaling Jaya
As a brand that puts its customers first, Harley-Davidson seeks to offer customers the best brand experience at every touchpoint. Through top-notch customer service and personalized experiences, the Harley-Davidson community is kept engaged and coming back for more. Following the MY22 “Further. Faster.” World Premiere event, customers can look out for exciting updates in-store as the dealerships gear up for open houses showcasing the new 2022 models in the next few months.
Harley-Davidson of Penang is located at 1679, G1, Jalan Perusahaan, Highway Auto-city, 13600 Perai, Penang. For more information, please call +60 4-506 2200 or visit www.harleypenang.com.
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